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All About MOYO UA

Moyo is a user experience design qualitative testing tool that is simple to use. All in one spot, you can establish projects, test scripts, schedule testing sessions, collect and collate participant input, and create a report of your findings. The Smart Quote feature in Moyo allows you to quickly tag insights from many feedback sessions and use them in your report. Personalize your report by adding your logo or changing the background. It’s straightforward to use and intuitive, allowing you to focus on your study rather than learning a new tool.

MOYO comes to dependability when:

  • MOYO is a multi-brand household appliance and electronics shop network based in Ukraine.
  • The first store debuted in 2009, and the network now includes 42 modernized locations in 20 Ukrainian cities.
  • MOYO has a product variety of over 40,000 items and can process up to 10,000 orders per day through its online store.

Special edition of the MOYO CLUB 

  • An employee of a partner company receives 1% to 5% cashback on each purchase at MOYO, which is credited to a bonus account.
  • Promotions are held every month.
  • Special delivery circumstances
  • Improvements to the trade-in process
  • Coupons for gifts

Orders are delivered quickly at Moyo

  • Moyo will deliver to multiple cities and the partner company’s stores/offices concurrently or sequentially, as agreed.
  • A seal of the company or a power of attorney, as well as an identity document (passport / ID-card), are required to accept an order.
  • Delivery in Kyiv and to any Nova Poshta location is free for regular clients.
  • Only targeted delivery is available for bulky items.
  • You may always pick up your order in the MOYO store, which is handy.
  • You can see store addresses and hours here, or call them at 0 800 507 800.
  • After payment and confirmation by the store’s manager or employee, the products can be picked up from the store.

Moyo’s unique services 

  • Moyo is available 24 hours a day, 7 days a week (0 800 507 800) to assist.
  • Convenient document flow: after order confirmation, Moyo
  • immediately issue an invoice, and all documents may be acquired in any convenient manner.
  • Service under warranty and non-warranty
  • Pricing for goods and services is done on an individual basis.
  • New equipment integration (installation and connection)
  • Regular customers who paid cash on delivery could defer payment for up to 30 days.
  • Possibility of concluding a contract for both a one-time purchase and purchases throughout the year

Moyo is your steward

  • Moyo takes a unique strategy to each client
  • As a result, each business partner has a personal manager who is well-versed in all of the requirements and is guided by the client’s wishes
  • This method has the advantage of eliminating the need to repeat information and list specifics each time

Moyo is accepting rental offers; the following are the requirements:

Moyo is looking into the possibility of opening more stores in cities with populations of over 100,000 people.

For a mall store:

  • 30 to 80 (+/-) m2; appropriate room shape; minimum facade height of 6 meters
  • Access to the shopping center’s central gallery;
  • The apartment is on the first level.

For a private room:

  • Exclusively on the first floor (on one level) in the city’s central district
  • Pedestrian traffic is heavy; there is a facade exit to the main street
  • At least two facade windows are required
  • 30 to 80 (+/-) m2 in size
  • One appropriate trading floor with a free layout
  • Rooms with a height of up to 3 meters are available
  • More than 16 kW of dedicated electricity
  • Employee bathroom facilities are available

What is the procedure for applying for a loan at MOYO?

  • After you’ve decided on a product and a credit package, you may place an order.
  • Wait for the operator to call you back to clarify the situation.
  • Make a contract at a bank, a retailer, or Nova Poshta.
  • Moyo operator will provide you with a loan confirmation.
  • Pick up the items at the Nova Poshta office or in the store.
  • To service a product under warranty, describe the problem and flaws in detail
  • Provide the goods in a complete set with technical documentation; don’t forget the manufacturer’s warranty card, with the date of sale, full name, and signature of the consumer
  • A document confirming the fact of purchase of goods, commodity or electronic fiscal receipt, the invoice in case of purchase by delivery.

MOYO makes it simple to exchange or refund items

  • If the following conditions are met: the product has no traces of use; the product has no traces of use
  • The product has no traces of use; the product has the product’s appearance and components have been kept
  • In the presence of a purchase confirmation document, such as a cash receipt or an invoice;
  • Factory seals are preserved, and protective films are applied to the product.
  • Please take the following items with you to MOYO when exchanging or returning an item
  • The item will not be returned or exchanged if one of the items is missing.

Please bring the following items with you when exchanging or returning an item: 

  • If one of the items is missing, the item will not be returned or exchanged.
  • A confirmation of purchase document (cash receipt or invoice)
  • If applicable, a warranty card
  • Payment card, subject to payment by card for purchases/refunds
  • Passports, driver’s licenses, student cards, and pension certificates are examples of identification documents.

Payment Methods at Moyo

  • Cash
  • Visa/Mastercard
  • Cashless for legal entities
  • Bank loan
  • Portmone.com
  • Payment with gift certificates
  • Payment with bonuses

Anytime pickup from MOYO 

  • Pick up your order within 20 minutes of confirmation, at any time of day that is convenient for you, with no additional expenses.
  • At Moyo make an order on the site or call 0 4 4 Show number to pick up at the MOYO store in Kyiv, st. Mark Vovchka, 18A in 20 minutes, receive an SMS confirming the order’s readiness, rather than pick up and unpack

Pickup from the Moyo store

  • At Moyo, you may touch and inspect the product in person, as well as seek assistance from Moyo’s amazing seller if necessary.
  • Order online or call 0 4 4 Show phone number to place an order.
  • select the MOYO store’s most convenient location
  • Catch an SMS about the order’s readiness and make sure you have a confirmed order number before picking it up and unpacking it.
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