In 2009, Gonser AG was created in How, near Lucerne. Gonser began by selling individual things and has since expanded to include a wide selection of products in the Gonser online store. It is already used by over 700,000 clients in Switzerland.
Every day, a youthful, energetic staff is passionately committed to the customers while maintaining the start-up culture that characterizes them and that Gonser never wants to abandon. Gonser places a strong emphasis on good deals and great levels of customer satisfaction.
Gonser makes available to you the whole range of products for living and leisure dreams: Whether in the countryside or within your own four walls, everything that makes life more beautiful may be found here. From A to Z, there are outdoor lighting, deckchairs, and accessories. In a nutshell, it’s a worry-free package. This includes “Sports and Leisure,” “Household and Living,” “Garden,” “DIY,” “Baby and Toddler,” “Pet Supplies,” “Massage and Wellness,” and “Electronics,” as well as “Massage and Wellness” and “Electronics.”
You also get a fantastic price-performance ratio, with a low-price guarantee, high-quality products and services, and lightning-fast shipping. Gonser relies on a long-term, sustainable, well-thought-out service plan, and qualified people to ensure these factors. In a nutshell, GONSER.CH has established itself as many people’s first choice of online stores, as evidenced by over 100,000 article reviews.
Service & Shipping, Support
700,000 customers are a mark of excellence in which Gonser can take pride. Excellent service in the areas of shipping and support, combined with good product quality, has resulted in the happiness of a large number of consumers. Gonser can provide you the best pricing with the lowest price guarantee and very rapid shipping with delivery the following working day thanks to efficient order processing and improved logistical operations.
Gonser is always by your side with advice and action to ensure these factors at all times: On weekdays, e-mail queries received by 4 p.m. are normally responded to the same day.
Select today and get it the next day
Are you pressed for time? Gonser, too! That is why, if payment is received in the afternoon, Gonser will do everything they can to ship all products the same day. Did the item arrive the next day, but it isn’t what you expected? It’s no problem! Because Gonser provides you with a 100-day right of return. Simply return the items and Gonser will issue a products voucher in exchange for your money. Gonser doesn’t only deliver goods; it delivers happiness!
Committed and motivated
Gonser not only represents a dependable online shop for a large number of clients, but it also demonstrates that it is a powerful partner for a good cause. Doing good, for us, entails a high level of dedication and active support for a variety of organizations through monthly donations. Gonser is committed to the ” Velafrica ” initiative, among other things. We provide bikes to organization that is in limited supply. After that, the bicycles are collected, processed, and shipped to Africa. Locals can go around in this fashion, using resources that would otherwise be unavailable to them.
Within Switzerland and the Principality of Liechtenstein, Gonser delivers all products ordered directly from its web shop free of charge.
Small things marked as “gonserBOX” items are the only exception to this rule. Gonser imposes a shipping fee of CHF 6.90 for gonserBOX goods to be able to offer you the best possible prices for these items.
You will receive these things free of charge whenever the total cost of all gonserBOX items surpasses CHF 35.00! According to the shipping periods listed in the webshop, your order will be dispatched as soon as possible after payment is received. Shipping on the account is unfortunately not an option. Gonser parcel service Planzer is frequently used for delivery.
Lowest price guarantee
On Gonser complete range, it offers you the lowest price guarantee: if you find one of its items or a product of similar construction with the same scope of delivery for a lower price (incl. shipping costs) from another seller within 10 days of your purchase, Gonser will reimburse the difference plus a 5% bonus!
The competing offer must be a fixed-price offer (no auctions, for example) and the item must not be provided in a limited quantity.
Gonser’s goal is to process and deliver your order as quickly as possible. Gonser makes every effort to ship orders received by the afternoon on business days that are paid for directly online with one of Gonser payment providers (such as credit card or TWINT) the same day. In most cases, you will receive the products you ordered the next day. This is true for in-stock items and orders placed Monday through Thursday. Orders placed on Friday will be delivered the following Monday at the latest. Each product’s current availability and delivery timeframes can be seen in Gonser online shop.
100 days to exchange
It is critical to Gonser that you are satisfied with your purchase. Please do not hesitate to contact us if the goods do not fulfill your expectations. Gonser will then give you a return slip, and you’ll have 100 days to return the item after receiving it. Following receipt and inspection of the returned item, Gonser will issue a complete refund in the form of a products voucher.
Before returning the items, please keep the following facts in mind:
- Every return must be agreed upon in advance with Gonser and accompanied by their return slip. Gonser is unable to record the return without the included return slip.
- Only orders placed through the Gonser webshop are eligible for an exchange. This right does not apply to orders placed through other sites.
- The items must be in their original packaging and must be intact, undamaged, and unused. The right of exchange does not apply to goods that have been used, assembled, or that are not in their original packing.
Gonser only sends our goods against prepayment for processing purposes. The goods will be delivered to you as soon as Gonser receives your payment. Bank transfer, credit card, Paypal, or TWINT are all acceptable methods of payment.
More information can be found by clicking on the appropriate payment method. For procedural reasons, an order on account or cash on delivery is not available. Please accept Gonser’s apologies for any inconvenience this has caused you.
After placing your order, if you chose “advance payment/bank transfer” as your payment method, you will be automatically directed to an overview page with Gonser account details and all important information about your order. You will, of course, receive a confirmation email as well.