Their service hotline
You can reach thalia service center on Monday – Sunday 0 a.m. – midnight on +49 (0) 251/5 30 93 30 WhatsApp +49 171 814 6819
Their download service
You can reach thalia eBook and HB download customer service Monday – Friday from 9 a.m. to 6 p.m. & Saturday from 9:30 a.m. to 6 p.m. on +49 (0) 251/5 30 94 44
Their service by email
Email: info@thalia.de
Thalia App
Mobile shopping, easy and anywhere
learn more about the thalia app
Find a thalia branch
With over 322 branches in Germany, you can quickly find the one near you. Regardless of whether for on-site shopping or collection from the store.
learn more about the thalia branch
Thalia is playful and easy
No waiting at the checkout
Simply pay directly to their booksellers with your card at thalia.
Gift card
In the bookstore, by post, or online for direct printing. Redeemable in any Thalia and Mayersche bookstore or directly in the online shop.
learn more about the thalia gift card
Pick-up station
Flexible and independent collection, no waiting times, easy operation through QR code, anonymous use, collection option around the clock.
learn more about thalia pick up station
Scan & Go
Contactless and secure! Download the Thalia app and use Scan & Go shopping securely and contactless in the bookstore without queuing.
In-store collection
Reserve online from home and, if available, collect it from your bookstore within a few hours.
learn more about the in-store collection
Differing Shipping Address
Order online and have the package sent to your friends or family.
learn more about shipping address
eBooks in the branch
Buy eBooks directly from the bookstore. Look forward to over two million eBooks in the thalia range.
learn more about the ebooks branch
On-site exchange
Of course, you have the option of returning items that you have picked up in the branch.
learn more about on-site exchange
Guest order
In addition to ordering with a customer account, it is also possible to place an order as a guest.
Thalia inspires
Thalia booksellers read and recommend new books regularly and give you tips on which of them are suitable for you. And not only in your Thalia and Mayersche bookstore, but also online.
Thalia-Next
Thalia Next – an exciting database of recommendations from thalia booksellers – is based on the experience and expertise of hundreds of employees.
Gift finder at thalia
Your search and thalia will find. Find the right gift for friends, relatives, and colleagues with just a few clicks.
learn more about gift finder at thalia
Favorite bookseller of thalia
Thalia booksellers are passionate about reading. That’s why they’re the best guides to help you find the next book that’s right for you.
learn more about your favorite bookseller
Thalia Cult Club
Free, exclusive, and very personal! Many advantages and you support regional projects with every purchase.
learn more about the cult club
Free returns
Within 28 days after the goods have been dispatched. You can return all products ** regardless of the price.
Free shipping
Within Germany, each of their deliveries that contain a book is free of charge. Other assortments from a purchase value of 30 €.
learn more about free shipping
Payback
Collect and redeem points online or in the bookstore. ***
Please Note: Price-bound goods (e.g. books, e-books), book calendars, gift vouchers, cards, boxes, press, shipping costs, and services are excluded from the awarding of points.
Cult club, free, exclusive, and very personal.
Booklover has many advantages
Become a member of the cult club. You will permanently receive double PAYBACK points, promote regional projects with each of your purchases and receive exclusive discounts at VIP events. Register for free and benefit from these and many other advantages.
Register for the cult club for free
All advantages at a glance
PAYBACK point advantages
Double PAYBACK points on your purchase and exclusive coupons.
Promote reading
You buy and thalia will donate € 0.10 per purchase for regional projects.
VIP events
A special shopping experience with exclusive discounts.
Free Shipping
All free shipping within Germany.
Birthday surprise
They make you happy with a surprise.
Convenient exchange
Exchange without a receipt in your bookstore. Do you also want to encourage reading? Become a member and donate € 0.10 per purchase.
VIP events
Here you can find all information and dates:
- Excluded from scoring are price-linked goods (eg books, eBooks), book calendars, gift vouchers, cards, boxes, press, shipping costs, and services.
- One purchase per KultClub member and day is counted. The distribution takes place once a year in the form of a € donation. More at www.thalia.de/club-spende.
- All assortments except for price-linked items (eg books, eBooks, press) and gift cards cannot be combined with other price promotions or cult club prices and it only applies to club members on the respective evening of the VIP event in the respective bookstore.
